CANCELLATION POLICY

Group Classes 

Our classes have limited capacity and many classes sell out (thank you!). For this reason, we ask that you cancel at least 12 hours before a scheduled class in order to avoid being charged or having a class credit deducted.  Please cancel your reservation through your confirmation email. If you do not cancel with at least 12 hours notice, a class credit will be deducted from your class pack or you will be charged the drop in fee of $20 for that class.

Personal Training

Your time is valuable and so is ours! Therefore, we ask that you cancel your personal training session at least 12 hours in advance. You can cancel your appointment by contacting kberger112774@gmail.com or 773-793-3301. If you cancel outside of the 12 hour policy, your credit card will be charged for half of your session fee.

A NOTE ABOUT REFUNDS

KB Fitness does not offer refunds. However, if you give us at least a 12 hour notice of your need to cancel, we will credit your payment toward another class or session. However, if you do not cancel with at least 12 hour notice, you will lose any payments you have already made.